In Time PRO Overview

In Time PRO is a web-based application that helps organizations track work time, tasks, attendance, and productivity. This page gives you an overview before you explore specific parts of the product — covering what In Time PRO does, why companies use it, who typically uses it, its main features, how these features work together, and a few key concepts that will help you get started.

🕒 What is In Time PRO?

In Time PRO is a web-based application that helps organizations manage their team's time, tasks, attendance, and productivity — all in one place.

Capability	Description
⏱️ Time Tracking	Track time spent on projects, tasks, and timesheets
👀 Activity Monitoring	Attendance, screenshots, app/website usage, live streaming, and real-time status — mostly automatic via a Desktop Application (see Activities)
🏖️ Leave Management	Simple request-and-approval flow for employees and managers
📁 Client & Project Management	Manage billable/non-billable projects and pull reports
⚙️ Organization Setup	Add users, assign roles, configure company profile, locations, and working days — see Global Settings

Coming Soon: An Invoices feature is in development but not yet available.

When your organization signs up, you get your own private, secure workspace called a tenant — your data stays separate from every other company using In Time PRO. The platform itself is run behind the scenes by a separate team called the host (see Who Uses In Time PRO?).

❓ Why Use In Time PRO?

Question	How In Time PRO Helps	Where to Look
What did my team work on?	Log time against tasks → clear timesheets	Time Tracking, Timesheet
Were people present and productive?	Attendance, screenshots, app/website usage, live status	Activities
Who's working on what?	Assign people to projects, manage workload	Projects, Clients
How do I manage time off?	Employee request → manager approval	Leaves
How do I bill and track client work?	Track billable projects, share progress (Invoices planned)	Clients, Invoices
How do I set up my company?	Configure company, locations, working days, users	Global Settings

🏢 Who Uses In Time PRO?

Think of it like an apartment building — a building manager (Host) and individual tenants (Tenants).

Level	Who	What They Manage
Host	The team running the entire platform behind the scenes	Customer companies (tenants), plans/editions, trial requests, platform-wide settings
Tenant	Your company's private space	Everyday work: dashboard, projects, time tracking, timesheets, activities, reports

👤 Roles Within a Tenant

Role	Typical Responsibilities
Admin	Full access — clients, invoices, reports
Manager	Manages a team and its projects (usually no financial reports)
Program Manager	Views/creates projects, timesheets, tasks, reports across a program
Employee	Tracks time on assigned projects, sees own data
Contractor	Tracks time on assigned projects, can submit invoices
Accountant	Handles invoices, reports, journal entries
Client	External user — reviews projects/team/tasks/timesheets via Client Portal
Super Admin	Elevated host-level access, incl. sign-in as another user for support

These eight roles — Admin, Super Admin, Manager, Program Manager, Employee, Contractor, Accountant, and Client — are the only ones you can currently assign. (See Administration → Roles for more detail.)

⚠️ Note: Access also depends on permissions granted to the role and features enabled under the subscription plan — a role title alone doesn't guarantee full access. See Global Settings.

🖥️ Application Layout

Overall Structure

Region	Location	Description
Left Sidebar	Fixed, left	Global navigation (Dashboard, Projects, Activities, Time Tracking, Timesheet); collapsible
Top Header Bar	Fixed, top	Logo, page title, global search, utility icons, profile dropdown
Main Content Area	Right of sidebar	Renders selected module's content

📌 Sidebar Menu

Menu Item	Purpose
Dashboard	Landing/home screen with summary widgets
Projects	Project listing and management
Activities	Activity tracking (expandable sub-menu)
Time Tracking	Time capture module
Timesheet	Timesheet submission and history

🔧 Header Utility Icons

Icon	Function
Theme toggle	Switch dark/light mode
Settings	App/account settings
Help	Support/help center
Export	Download data
Notifications	Alerts with count badge
User profile	Name, avatar, dropdown menu

📊 Dashboard Layout

#	Section	Content
1	Welcome/Status panel	Greeting, clock in/out, active session time
2	Current Projects panel	Project details, progress bar, manager, team
3	KPI cards row	Arrival Time, Active Time, Time at Work, Productivity, etc.
4	Productivity Bar chart	Hourly productivity trend
5	Organization widgets	Members, Birthdays, Leave Report
6	My Timesheet table	Recent timesheet entries with status
7	Analytics widgets	Productivity, Category, Application usage (Most Productive/Unproductive/Neutral apps)
8	My Projects table	Project list with progress and status

⚠️ Note: What a user actually sees depends on their role permissions and the company's plan — not every role sees every dashboard element listed above. Role and access details are covered separately in Global Settings.

📋 Application at a Glance

Here's a quick map of everything you'll find in In Time PRO, grouped by what you'll actually use it for.

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🚀 Getting Started

Area	What You'll Use It For
Getting Started	What to expect when you sign in for the first time
Authentication	Signing in, resetting your password, two-factor verification, or client OTP sign-in

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🏠 Your Daily Workspace

Area	What You'll Use It For
Dashboard	Your home screen after sign-in — content adapts to your role
Time Tracking	Your day-to-day work against tasks and calendars
Timesheet	Formal, period-based time records submitted for approval
Activities	Real-time tracking — attendance, apps/websites, screenshots, live streaming
Leaves	Requesting time off, or approving requests if you're a manager

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👥 Managing Work

Area	What You'll Use It For
Clients	Client company records and access to the Client Portal
Projects	Client and internal projects — teams, tasks, and allocation
Reports	Timesheet, attendance, productivity, and project allocation reports (Leave Report currently disabled)

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⚙️ Admin & Configuration

Area	What You'll Use It For
Global Settings	Header controls (search, theme, notifications, profile) + company-wide settings: Company Profile, Organization Unit, Products & Services, Manage Users, App Productivity, Lookup Metadata
Help	In-app help articles and support ticket submission

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🔜 Coming Soon

Area	What You'll Use It For
Invoices	Invoice summaries and draft forms, separate from plan billing — not yet available
Integrations	A single hub for connecting Outlook, Keka, Azure DevOps, etc. (some connections already work today at the project/profile level) — not yet available
Subscription	Your company's plan details, payment history, and plan invoices — not yet available

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🔒 Platform-Level Only

Area	Note
Host Administration	Manages tenants, editions, and trial requests — for platform operators only; not covered in this documentation

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💡 Good to know: What you actually see in each area depends on your role's permissions and your company's plan. Role and access setup is covered in Global Settings.

🧭 Typical User Journey

There's no single path through In Time PRO — where you go and what you do depends entirely on your role. Here's what a typical journey looks like for each type of user.

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👤 Employee or Contractor

Your journey is simple and repeats daily:

Sign In → Dashboard → Time Tracking → Timesheet → Leaves (as needed) → Sign Out

Step	What Happens
1️⃣ Sign In	Log in with your credentials
2️⃣ Dashboard	Land on your personalized home screen with today's snapshot
3️⃣ Time Tracking	Log your work against tasks and calendars throughout the day
4️⃣ Timesheet	Enter and submit your formal time record for approval
5️⃣ Leaves	Request time off whenever you need it
6️⃣ Sign Out	End your session

Employee/Contractor workflow

The Employee/Contractor journey shown as a flow.

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🧑‍💼 Manager, Program Manager, or Admin

Your journey is broader — it includes setup, oversight, and approvals:

Sign In → Dashboard → Settings/Administration → Clients/Projects → Oversight → Approvals → Reports → Sign Out

Step	What Happens
1️⃣ Sign In	Log in with your credentials
2️⃣ Dashboard	Land on your role-based home screen
3️⃣ Settings / Administration	Handle company setup tasks, as needed
4️⃣ Clients / Projects	Set up new clients/projects and assign teams
5️⃣ Time Tracking & Activities	Monitor team activity and productivity
6️⃣ Timesheet or Leave Approvals	Review and approve submissions from your team
7️⃣ Reports	Pull reports for tracking, planning, or review
8️⃣ Sign Out	End your session

Manager/Admin workflow

The Manager/Program Manager/Admin journey shown as a flow.

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🤝 Client (External User)

Your journey is focused on visibility into your own project(s):

Sign In (or OTP) → Client Dashboard → Select Project → Explore Details → Reports → Sign Out

Step	What Happens
1️⃣ Sign In / OTP Verification	Log in normally, or verify with a one-time password
2️⃣ Client Dashboard	Land on your dedicated client home screen
3️⃣ Select a Project	Choose the project you want to view
4️⃣ Team / Tasks / Work Schedule / Invoices	Explore project details relevant to you
5️⃣ Reports	Check progress and status reports
6️⃣ Sign Out	End your session

Client workflow

The Client (external user) journey shown as a flow.

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🛠️ Host Operator (Platform Team)

Not a company user — this is the team that runs the platform itself.

Sign In → Host Dashboard → Manage Tenants/Editions/Trials → Host Settings → Sign Out

Step	What Happens
1️⃣ Sign In	Log in with platform-level credentials
2️⃣ Host Dashboard	Land on the platform administration home screen
3️⃣ Tenants / Editions / Trial Requests	Manage company accounts, product editions, and trial sign-ups
4️⃣ Host Settings	Configure platform-wide settings
5️⃣ Sign Out	End your session

Host operator workflow

The Host operator (platform team) journey shown as a flow.

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🆕 New Company Signing Up

Select a Plan / Register → Payment (if applicable) → Sign In → Dashboard

Step	What Happens
1️⃣ Select a Plan / Register	Choose a subscription plan and register your company
2️⃣ Payment	Complete payment, if your plan requires it
3️⃣ Sign In	Log in with your new credentials
4️⃣ Dashboard	Begin using the platform from your home screen

New company sign-up workflow

The new company sign-up journey shown as a flow.

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💡 How In Time PRO Knows Where to Send You

The moment you sign in, the system automatically routes you to the right place:

• 🛠️ Host administrators → land on the Host Dashboard
• 🏢 Company users (employees, managers, admins) → land on their Dashboard
• 🤝 Clients → land on the Client Dashboard

No need to navigate manually — your role decides your starting point.

📘 Quick Wiki: Important Concepts for New Users

A fast-reference guide to the core concepts you'll encounter across In Time PRO.

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🏛️ Tenant vs. Host

Nearly everyone works inside their company's workspace (tenant). A separate host console exists solely for the platform operator — regular users never interact with it.

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👤 Roles

The product experience differs by role: Admin, Super Admin, Manager, Program Manager, Employee, Contractor, Accountant, and Client.

⚠️ Note: "Timesheet Approval" appears as a role-like label but is not an actual assignable role — see the Roles page for details.

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🏠 Dashboard

Your landing page right after sign-in. Its layout varies by role, and some roles get both a personal view and a team view.

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📁 Projects

The core unit of work — each project has assigned team members and tasks. Projects can be:

• Client-billed (flat-rate or hourly), or
• Internal

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⏱️ Time Tracking vs. Timesheet

Feature	Purpose
Time Tracking	Where day-to-day task work happens
Timesheet	Where that tracked time is formalized, submitted, and approved

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👁️ Activities

Gives supervisors visibility into attendance, screenshots, app/website usage, and live or real-time tracking — available when your company's plan includes it.

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🏖️ Leaves

A fully working, standalone module for requesting and approving time off. Requests route to an approver configured on your project, or to your reporting manager. See Leaves.

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📊 Reports

Generated summaries drawn from timesheet, attendance, productivity, and allocation data.

⚠️ Note: Leave Report is currently disabled.

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🤝 Clients

External customers. Some users are clients, and they interact through a project portal instead of the standard staff menu.

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⚙️ Company Profile / Settings

Where your company's identity lives — locations, working days, holidays, activity-capture rules, user management, and the products/services catalog.

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💻 Desktop Application

Installed on a user's device to capture task and activity data for Time Tracking and Activities. Shown in-product as the:

• Agent App, or
• "In Time PRO for Windows" / "In Time PRO for Mac"

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🔀 Four Different Ways People Are Grouped

These four are easy to mix up — each is a separate setting, configured independently:

Grouping	What It Means	Where It's Set
Project Team	Who's assigned to a specific project	On the Project itself
Organization Unit	Your company's department structure — unrelated to projects	Organization Unit
Reporting Manager	Who a person reports to	Per-person, in Manage Users
Member Allocation	How much of a person's capacity is assigned across projects (does not use Organization Units)	Member Allocation

💡 Key takeaway: A person's project work, department, manager, and capacity are four independent settings — not one.

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🎛️ Plan / Features

Some areas can be enabled or disabled based on your company's subscription plan — not every area described in this wiki will appear for every company.

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🚧 Modules Still Under Development

Invoices, Subscription, and Integrations (as a unified, company-wide hub) currently appear in the menu as a preview of what's planned — none are usable yet. Check each page for what's already available today through other parts of the product.

ℹ️ Note: Leaves is fully functional and not part of this in-development list.