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Time Tracking

Use Time Tracking to work on assigned tasks, start and stop timers, enter manual time, use your calendar, and manage team tasks.

Overview​

Time Tracking is where you capture time against project tasks in the browser. Tracked time can later appear in your timesheet for review and submission.

TabPurpose
My TasksYour assigned tasks, filters, Start / Stop / Complete, and status
My CalendarCalendar views, Outlook connect, and calendar-linked timer actions
Team TasksTeam task list with edit, delete, import, and export when available
Add TaskCreate a new task

Away time belongs under Leaves. Live team monitoring belongs under Activities.

The desktop agent can open Time Tracking and launch Add Task automatically. See Help and Desktop.

How to access​

Main Menu → Time Tracking

My Tasks is the usual landing tab. Switch to My Calendar, Team Tasks, or Add Task as needed.

Users with access to this feature can open it from the main menu. If Time Tracking is missing, ask your administrator to review your access.

What you can do​

My Tasks​

  • Filter by project and task, search, and sort newest or oldest first
  • Review tasks by state groups such as New, In progress, Overdue, and Completed
  • Select a task and Start or Stop tracking
  • Mark a task Complete
  • Set your status while working: Busy, Idle, Online, Offline, or Private Time
  • Open task history, comments, and attachments

Only one task timer can run at a time. If you start another task, you are asked to confirm so the current timer can stop first.

Private Time is hidden when your company has disabled it in tracking settings.

Manual time entry​

From the task edit panel you can add or update manual time for a task. Manual entries must:

  • Not overlap existing task history
  • Not land on a day that already has a submitted timesheet
  • Fall within your project start and end dates

My Calendar​

  • Review calendar views of your work
  • Connect Outlook when that option is available
  • Start or stop timers from calendar context where offered

If Outlook connect fails, you may be taken toward the Dashboard with an unable-to-connect message.

Team Tasks​

When you have access, you can:

  • Review the team task grid
  • Edit or delete tasks
  • Import or export tasks
  • Open Add Task to create work for the team

Add Task​

Create a task with Project, Task Name, Assign To, Task State, Work Item Type, Activity, Original Estimate, Billability, and Comment. You can also add optional details such as priority, severity, repro steps, system information, and attachments.

Step-by-step workflows​

Start and stop tracking​

  1. Open Time Tracking from the main menu.
  2. On My Tasks, filter or search, then select a task.
  3. Choose Start.
  4. If another timer is already running, confirm so that timer stops first.
  5. Work while the timer runs. Elapsed time increases and your status moves to Busy.
  6. Choose Stop when you finish. Your status moves to Online.
  7. Optionally choose Complete when the task is finished.

Add manual time​

  1. Open the task from My Tasks.
  2. Open the edit panel for the task.
  3. Enter the manual time details.
  4. Save.

Create a task​

  1. Open Add Task, or open Team Tasks and choose Add when available.
  2. Select the project and enter the task name.
  3. Assign the person, then complete Task State, Work Item Type, Activity, Original Estimate, Billability, and Comment.
  4. Optionally add priority, severity, attachments, or other details.
  5. Save.

Use My Calendar​

  1. Open My Calendar.
  2. Connect Outlook if your organization uses calendar sync.
  3. Review events and use timer actions from calendar context when available.

Expected results​

ActionWhat you see
Start timerElapsed time appears; status moves to Busy
Stop timerTimer stops; status moves to Online; time is available for Timesheet
Complete taskTask is marked complete; Complete becomes unavailable for that task
Manual time savedManual time entry has been added / Your task has been updated
Create taskNew task added successfully; the task appears under My Tasks and related project or timesheet views
Empty task historyNo time history is available for this task yet
Resume after refreshIf a timer was left running, elapsed time can continue from where it left off
tip

Select a task before using Start or Complete. Those actions stay unavailable until a task is selected.

tip

Use Time Tracking for day-to-day capture, then open Timesheet to review descriptions and submit hours for approval.

Common validation messages​

SituationMessage or behavior
No task selectedStart and Complete stay unavailable
Manual time overlaps existing historyInvalid manual time entry — The manual time is conflicting with an existing task history item
Timesheet already submitted for that dayInvalid manual time entry — A timesheet for this day already exists
Outside project start and endInvalid manual time entry — Task cannot be added outside of your project start and end date
Duplicate task nameTask name already exists
Blank or whitespace-only commentSave is blocked
Cancel with unsaved changesConfirm that changes will not be saved
Task create failureThere was an error in creating the task
Outlook connect failureUnable to connect the integration
Outlook save failureFailed to save event
Empty listsNo records / no data found