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Help

Help gives you a quick way to reach support without leaving In Time PRO Web. It's available from the application header on every screen after you sign in.

How to open​

  1. Click the Help icon (a question mark) in the top bar.
  2. A small menu opens with the available support option.

Screenshot: Help

Header Help (question mark) icon and the menu it opens

The Help menu, opened from the question-mark icon in the header, showing the Submit Ticket option.

Available option​

OptionWhat it doesLearn more
Submit TicketOpens your email application with a new message addressed to In Time PRO supportSubmit Ticket

Currently, Submit Ticket is the only option available from the Help menu.

Who sees Help​

Help is shown to everyone who sees the application header, including Client users. This is different from Settings and Download, which are hidden for Client users.

Help / FAQ area​

In Time PRO Web also has a separate in-app Help hub elsewhere in the product, where you can browse help topics by category and search for answers to questions. This Help/FAQ area is not opened from the header Help menu described on this page — the header Help menu only offers Submit Ticket.